Avast false report of dns hijacker shaw mail 127.7.7.8

A frustrating issue!

It seems like Avast has incorrectly flagged Shaw Mail's DNS server (127.7.7.8) as a DNS hijacker. This is likely a false positive, and I'm here to help you resolve the issue.

Here are some steps to help you resolve the issue:

  1. Check the Avast settings: Open Avast and go to the "Settings" (or "Preferences" on some versions). Click on "Core Shields" and then "Network Shield". Look for the "DNS Hijacking" or "DNS Protection" option and make sure it's disabled or set to "Off".
  2. Exclude Shaw Mail's DNS server: In Avast, go to "Settings" > "Exclusions" and add the IP address 127.7.7.8 to the list of excluded IP addresses. This will prevent Avast from flagging Shaw Mail's DNS server as a hijacker.
  3. Contact Shaw Mail support: Reach out to Shaw Mail's customer support and report the issue. They may be able to provide additional guidance or assistance in resolving the issue.
  4. Check for updates: Ensure that your Avast software is up to date, as updates often resolve issues like this.
  5. Consider whitelisting Shaw Mail's DNS server: If the above steps don't resolve the issue, you can try whitelisting Shaw Mail's DNS server in Avast. To do this, go to "Settings" > "Exclusions" and add the IP address 127.7.7.8 to the list of whitelisted IP addresses.

By following these steps, you should be able to resolve the issue and prevent Avast from flagging Shaw Mail's DNS server as a hijacker.