Avast premier 19.7.2388 build 19.7.4674.526 mail shield roblem

A specific issue with Avast Premier!

Mail Shield is a feature in Avast Premier that scans your email attachments and emails for malware and other threats. If you're experiencing issues with Mail Shield, here are some potential solutions:

  1. Disable and re-enable Mail Shield: Try disabling Mail Shield and then re-enabling it. This might resolve any temporary issues.
    • Go to Avast Premier's settings (gear icon) > Protection > Mail Shield > toggle the switch to disable it.
    • Wait for a few minutes and then toggle the switch back to enable Mail Shield.
  2. Update Avast Premier: Ensure you're running the latest version of Avast Premier. Updates often include bug fixes and improvements.
    • Go to Avast Premier's settings (gear icon) > Update > Check for updates.
  3. Exclude email accounts from scanning: If you're experiencing issues with specific email accounts, try excluding them from Mail Shield scanning.
    • Go to Avast Premier's settings (gear icon) > Protection > Mail Shield > Exclude email accounts.
  4. Configure Mail Shield settings: Adjust Mail Shield settings to see if it resolves the issue.
    • Go to Avast Premier's settings (gear icon) > Protection > Mail Shield > Settings.
    • Try adjusting the settings, such as the scanning frequency or the types of emails to scan.
  5. Reset Avast Premier settings: If none of the above steps work, you can try resetting Avast Premier's settings to their default values.
    • Go to Avast Premier's settings (gear icon) > General > Reset settings.
  6. Contact Avast support: If none of the above steps resolve the issue, you may want to contact Avast's support team for further assistance.
    • Go to the Avast website, click on "Support" and then "Contact Us" to submit a ticket or chat with a support agent.

Remember to always keep your Avast Premier subscription up to date and follow best practices for email security to minimize the risk of malware infections.