Aws work mail not receving mail

Frustrating!

If you're not receiving emails in your AWS WorkMail account, here are some troubleshooting steps to help you resolve the issue:

  1. Check your account settings:
    • Ensure that your account is set up correctly and you have a valid email address associated with your AWS account.
    • Verify that your email address is not blocked or flagged as spam.
  2. Verify your email client settings:
    • Check your email client (e.g., Outlook, Gmail, etc.) settings to ensure they are configured correctly for your AWS WorkMail account.
    • Make sure you're using the correct email address and password.
  3. Check your email filters:
    • Review your email filters (e.g., spam filters, blacklists, etc.) to ensure they're not blocking or redirecting emails intended for your AWS WorkMail account.
  4. Check your AWS WorkMail configuration:
    • Verify that your AWS WorkMail account is properly configured and that the email domain is set up correctly.
    • Check the email routing settings to ensure that emails are being routed correctly to your account.
  5. Check your email server logs:
    • Review your email server logs to see if there are any errors or issues that could be causing emails to not be received.
  6. Check for DNS issues:
    • Verify that your DNS settings are correct and that your domain is properly configured.
    • Check for any DNS issues that could be causing emails to not be received.
  7. Contact AWS Support:
    • If none of the above steps resolve the issue, you can contact AWS Support for further assistance.
    • Provide them with detailed information about the issue, including any error messages or logs you've collected.

Some common issues that can cause emails not to be received in AWS WorkMail include:

By following these troubleshooting steps, you should be able to identify and resolve the issue preventing you from receiving emails in your AWS WorkMail account.