Axis bank charge related issues mail
Here's a sample email that you can use as a template to report Axis Bank charge-related issues:
Subject: Dispute regarding [Charge Type] charge on my Axis Bank account
Dear Axis Bank Customer Care Team,
I am writing to bring to your attention a dispute regarding a [Charge Type] charge of [Amount] that was deducted from my Axis Bank account on [Date]. My account details are as follows:
- Account Number: [Account Number]
- Account Type: [Account Type]
- Account Holder's Name: [Your Name]
I have reviewed my account statement and I do not recognize this charge. I have not made any transactions or availed any services that would warrant this charge. I would like to request that you investigate this matter and provide a clarification on the reason for this charge.
If the charge is found to be incorrect, I would appreciate it if you could reverse the charge and update my account accordingly. If the charge is legitimate, I would like to know the details of the transaction and the services or products that were availed.
Please let me know the next steps to resolve this issue. I have attached a copy of my account statement for your reference.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
Attachments: [Account Statement]
You can customize this email to fit your specific situation and needs. Make sure to include the following details:
- Your account number and account type
- The date and amount of the charge
- A clear description of the issue and the reason why you are disputing the charge
- Any relevant documentation, such as a copy of your account statement
It's also a good idea to keep a record of your communication with Axis Bank, including the date and time of your email, the response you receive, and any subsequent interactions you have with the bank.