Background app refresh mail not showing

The frustration of not seeing email notifications in the background app refresh!

To troubleshoot this issue, let's go through some possible solutions:

  1. Check your email account settings:
    • Ensure that your email account is set up correctly on your device.
    • Check if your email account has any specific settings or restrictions that might be preventing notifications.
  2. Background App Refresh:
    • Go to Settings > [your email app] > Background App Refresh.
    • Ensure that Background App Refresh is enabled for your email app.
    • If you're using iOS 13 or later, you might need to enable "Background Refresh" for your email app in Settings > [your email app] > Advanced.
  3. Notification Settings:
    • Go to Settings > Notifications > [your email app].
    • Ensure that notifications are enabled for your email app.
    • Check if you have any specific notification settings or restrictions that might be preventing notifications.
  4. Notification Center:
    • Swipe down from the top of the screen to open Notification Center.
    • Check if your email app is listed in the Notification Center.
    • If it's not listed, try restarting your device or checking the email app's settings.
  5. App-specific settings:
    • Check your email app's settings for any specific settings related to notifications or background refresh.
    • Some email apps might have separate settings for notifications or background refresh.
  6. System Settings:
    • Go to Settings > Sounds and Haptics.
    • Ensure that the "Alerts" volume is turned up and not muted.
    • Check if you have any specific system settings that might be preventing notifications.
  7. Reset your email app:
    • Try resetting your email app by going to Settings > [your email app] > Reset.
    • This will reset the app's settings to their default values.
  8. Check for app updates:
    • Ensure that your email app is up to date.
    • Check the App Store for any updates and install them.
  9. Disable and re-enable Background App Refresh:
    • Go to Settings > [your email app] > Background App Refresh.
    • Toggle off Background App Refresh, then toggle it back on.
  10. Contact your email provider:
    • If none of the above steps work, contact your email provider's support team to see if there are any issues on their end.

If you've tried all of these steps and still can't see email notifications in the background app refresh, it might be worth reaching out to your email app's support team for further assistance.