Banking ombudsman address e mail

Here are the contact details of the Banking Ombudsman in India:

Address:

The Banking Ombudsman, Department of Financial Services, Ministry of Finance, Government of India, Block No. 13, CGO Complex, Lodhi Road, New Delhi - 110003

Email:

[email protected]

Phone:

011-2469-3111

Fax:

011-2469-3112

Website:

www.bankingombudsman.rbi.org.in

Contact Person:

Shri. R. K. Poddar, Ombudsman

Jurisdiction:

The Banking Ombudsman has jurisdiction over all scheduled commercial banks, regional rural banks, and local area banks, as well as certain other financial institutions, such as cooperative banks and non-banking financial companies (NBFCs).

Complaint Procedure:

To file a complaint with the Banking Ombudsman, you can:

  1. Write to the Ombudsman at the above address, providing all relevant details of your complaint.
  2. Send an email to [email protected] with all relevant details of your complaint.
  3. Fill out the complaint form available on the RBI website and submit it to the Ombudsman.

Please note that the complaint should be filed within a period of one year from the date of receipt of the disputed decision or inaction by the bank, or from the date of the incident giving rise to the complaint.