Bath and body works return by mail

Bath & Body Works allows returns by mail for online purchases. Here are the steps to follow:

1. Check the return policy: Before initiating a return, make sure you've checked the Bath & Body Works return policy, which can be found on their website or on the packing slip included with your order.
2. Gather the necessary information: You'll need the following:
   • Your order number (found on the packing slip or in your order confirmation email)
   • The reason for the return (optional, but helps Bath & Body Works improve their products and services)
3. Pack the item(s) securely: Place the item(s) you want to return in their original packaging, if possible. If not, use a sturdy box and wrap the item(s) securely to prevent damage during shipping.
4. Attach the return label: You can print a return label from your account on the Bath & Body Works website or contact customer service to request one. The label will have a unique return number and shipping instructions.
5. Ship the item(s) back: Use the return label to ship the item(s) back to Bath & Body Works. Make sure to keep a record of the tracking number, as you'll need it to track the return.
6. Wait for processing: Once Bath & Body Works receives your returned item(s), they'll process your return and issue a refund or exchange, depending on your original order.

Return by mail process:

1. Go to the Bath & Body Works website and sign in to your account.
2. Click on "My Account" and then "Order History."
3. Find the order containing the item(s) you want to return and click on "Return Item(s)."
4. Follow the prompts to initiate the return process and print a return label.
5. Ship the item(s) back to Bath & Body Works using the return label.

Return by mail address:

Bath & Body Works Returns Department 1000 Polaris Parkway Columbus, OH 43240

Return by mail FAQs:

• Can I return an item that's been used or damaged? No, Bath & Body Works only accepts returns on unused and undamaged items.
• Can I exchange an item for a different size or color? Yes, as long as the item is in its original condition and packaging.
• How long does it take to process a return? Bath & Body Works typically processes returns within 5-7 business days after receiving the returned item(s).
• Can I get a refund or exchange for an item that's no longer available? Bath & Body Works will issue a refund or exchange for an item that's no longer available, but you may not receive the exact same item.

If you have any questions or concerns about returning an item by mail, you can contact Bath & Body Works customer service at 1-800-756-5005 or through their website.