Battery problem mail request

Here's a sample email request for a battery problem:

Subject: Request for Assistance with Battery Issue

Dear [Company/Manufacturer's Name],

I am writing to request assistance with a battery issue I am experiencing with my [device/model name]. The battery is not holding a charge as expected, and I am concerned that it may be a manufacturing defect or a problem with the battery itself.

Here are the details of the issue:

• Device: [Device/model name]
• Battery age: [Age of the battery]
• Symptoms: [Describe the symptoms, e.g. battery drains quickly, doesn't hold charge, etc.]
• Usage: [Describe how you use the device, e.g. moderate to heavy usage]

I have tried [list any troubleshooting steps you have taken, e.g. restarting the device, updating software, etc.]. However, the issue persists, and I am seeking assistance to resolve the problem.

I would appreciate it if you could provide guidance on the next steps to take to resolve this issue. If the battery is defective, I would like to request a replacement or a refund. If there is a software issue, I would like to know how to update the software to resolve the problem.

I look forward to hearing back from you soon.

Thank you for your time and assistance.

Sincerely,

[Your Name]

[Your Contact Information]

Note: You can customize this email to fit your specific situation and needs. Be sure to include all relevant details and be clear about what you are asking for.