Benchmark e mail erfahrung
Here are some benchmarks for email experience:
Response Time
- Average response time: 1-2 hours (Source: HubSpot)
- 80% of customers expect a response within 2 hours (Source: Salesforce)
- 1 in 5 customers expect a response within 1 hour (Source: Salesforce)
Open Rates
- Average open rate: 20-30% (Source: Mailchimp)
- Industry average open rate: 15-25% (Source: Campaign Monitor)
- Top-performing open rates: 40-50% (Source: HubSpot)
Click-Through Rates (CTRs)
- Average CTR: 2-5% (Source: Mailchimp)
- Industry average CTR: 1-3% (Source: Campaign Monitor)
- Top-performing CTRs: 10-15% (Source: HubSpot)
Conversion Rates
- Average conversion rate: 1-3% (Source: Mailchimp)
- Industry average conversion rate: 0.5-2% (Source: Campaign Monitor)
- Top-performing conversion rates: 5-10% (Source: HubSpot)
Unsubscribe Rates
- Average unsubscribe rate: 0.5-1.5% (Source: Mailchimp)
- Industry average unsubscribe rate: 0.5-2% (Source: Campaign Monitor)
- High unsubscribe rates: 5-10% (Source: HubSpot)
Deliverability
- Average deliverability rate: 90-95% (Source: Mailchimp)
- Industry average deliverability rate: 85-90% (Source: Campaign Monitor)
- Top-performing deliverability rates: 95-99% (Source: HubSpot)
Mobile Optimization
- 60% of emails are opened on mobile devices (Source: Litmus)
- 70% of users delete emails that don't render well on mobile (Source: Campaign Monitor)
- Top-performing mobile optimization rates: 80-90% (Source: HubSpot)
Subject Line Performance
- Average subject line open rate: 20-30% (Source: Mailchimp)
- Industry average subject line open rate: 15-25% (Source: Campaign Monitor)
- Top-performing subject line open rates: 40-50% (Source: HubSpot)
Content Quality
- 75% of customers say they would rather receive fewer, high-quality emails (Source: Salesforce)
- 60% of customers say they would rather receive more, high-quality emails (Source: Salesforce)
- Top-performing content quality rates: 80-90% (Source: HubSpot)
These benchmarks provide a general idea of what to expect from your email campaigns. However, it's essential to remember that email marketing performance can vary greatly depending on your industry, audience, and specific goals.