Bigcommerce mail server

BigCommerce provides a built-in email server that allows you to send and receive emails from your store. Here are some key features and settings related to the BigCommerce mail server:

Features:

  1. Transactional emails: BigCommerce sends transactional emails, such as order confirmations, shipping updates, and password reset emails, on behalf of your store.
  2. Customizable email templates: You can customize the content and design of your transactional emails using BigCommerce's email template editor.
  3. Email routing: BigCommerce routes emails to your store's email address, allowing you to receive customer communications and notifications.
  4. SPF and DKIM: BigCommerce provides SPF (Sender Policy Framework) and DKIM (DomainKeys Identified Mail) records to help prevent email spoofing and improve email deliverability.

Settings:

  1. Email address: You can set up a custom email address for your store, which will receive emails from BigCommerce.
  2. Email server settings: You can configure your email server settings, such as the SMTP server, port, and authentication credentials, in the BigCommerce control panel.
  3. Email frequency: You can set the frequency at which BigCommerce sends emails to your customers, such as daily or weekly summaries.
  4. Email notifications: You can customize the types of email notifications you receive from BigCommerce, such as order updates or low inventory alerts.

Best practices:

  1. Verify your email address: Make sure to verify your email address in the BigCommerce control panel to ensure that you receive important notifications and updates.
  2. Configure your email server settings: Ensure that your email server settings are correct and up-to-date to prevent email delivery issues.
  3. Monitor your email logs: Regularly check your email logs to identify any issues or errors with your email setup.
  4. Test your email setup: Test your email setup by sending a test email to your store's email address to ensure that it is working correctly.

By following these best practices and configuring your BigCommerce mail server settings correctly, you can ensure that your store's email communications are reliable, secure, and effective.