Bigpond mail inactive
The infamous "BigPond Mail inactive" issue!
BigPond Mail was a popular email service provided by Telstra, an Australian telecommunications company. However, in 2018, Telstra announced that it would be discontinuing the BigPond Mail service and migrating its customers to the Outlook.com platform.
If your BigPond Mail account is inactive, it's likely because it was automatically migrated to Outlook.com or you haven't used it in a while. Here are some possible reasons why your account might be inactive:
- Migration to Outlook.com: As mentioned earlier, Telstra migrated BigPond Mail accounts to Outlook.com. If you didn't take any action, your account might have been automatically migrated, making it inactive.
- Inactivity: If you haven't logged in to your BigPond Mail account for an extended period, it might have been marked as inactive.
- Account closure: Telstra might have closed your account due to inactivity or other reasons.
To reactivate your BigPond Mail account or access your emails, follow these steps:
- Check your email: If you still have access to your BigPond Mail account, try logging in to see if you can access your emails.
- Reset your password: If you've forgotten your password, you can try resetting it using the Telstra website or Outlook.com.
- Contact Telstra: Reach out to Telstra's customer support to see if they can assist you in reactivating your account or migrating your emails to Outlook.com.
- Migrate to Outlook.com: If your account is inactive, you can try migrating your emails to Outlook.com. Telstra provides instructions on how to do this on their website.
Remember to regularly check your email and update your account information to avoid any issues or account closures in the future.