Bigpond mail server change

BigPond Mail Server Change!

It looks like Telstra, the Australian telecommunications company, has made some changes to their BigPond Mail server settings. This might affect your email account's ability to send and receive emails.

Here are some possible changes you might need to make:

  1. New Server Settings: Telstra has updated the server settings for BigPond Mail. You might need to update your email client (e.g., Outlook, Thunderbird, or Apple Mail) with the new server settings:
    • Incoming Mail Server (IMAP): imap.telstra.com
    • Outgoing Mail Server (SMTP): smtp.telstra.com
    • Port Numbers: 993 (IMAP) and 587 (SMTP)
  2. Authentication Changes: Telstra has also changed the authentication method for BigPond Mail. You might need to update your email client to use the new authentication method:
    • Authentication Type: OAuth2 or Username and Password
  3. SSL/TLS Settings: Telstra has updated the SSL/TLS settings for BigPond Mail. You might need to update your email client to use the new SSL/TLS settings:
    • SSL/TLS Version: TLS 1.2 or higher
    • Cipher Suites: TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 or higher

To update your email client settings, follow these steps:

  1. Open your email client and go to the "Settings" or "Account" section.
  2. Look for the "Incoming Mail Server" or "IMAP" settings and update the server address to imap.telstra.com.
  3. Update the "Outgoing Mail Server" or "SMTP" settings to smtp.telstra.com.
  4. Update the port numbers to 993 (IMAP) and 587 (SMTP).
  5. Update the authentication method to OAuth2 or Username and Password.
  6. Update the SSL/TLS settings to TLS 1.2 or higher and TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 or higher.

If you're still having trouble, you can contact Telstra's support team for further assistance.

Remember to update your email client settings to ensure you can continue sending and receiving emails with your BigPond Mail account.