Bigpond mail support good emails going to spam
The frustration of important emails being marked as spam!
BigPond Mail, which is now known as Telstra Mail, is a popular email service in Australia. While it's not uncommon for legitimate emails to be misclassified as spam, there are some steps you can take to reduce the likelihood of this happening:
- Check your email settings: Ensure that your email account is set up correctly and that your spam filter is not too aggressive. You can do this by logging into your Telstra Mail account and checking the settings.
- Whitelist senders: Add the email addresses of people you regularly correspond with to your whitelist. This will ensure that their emails are delivered to your inbox and not marked as spam.
- Use a clear subject line: Avoid using all caps, excessive punctuation, or irrelevant keywords in your subject line. This can help your email avoid being flagged as spam.
- Use a clear and concise message: Keep your email message clear, concise, and relevant to the subject line. Avoid using too many links, images, or attachments, as these can trigger spam filters.
- Avoid spam trigger words: Some words and phrases are commonly used in spam emails, such as "free," "discount," "win," or "limited time offer." Avoid using these words in your email subject line or body.
- Use a legitimate email address: Make sure your email address is legitimate and not a disposable or temporary address. This can help your email appear more trustworthy to spam filters.
- Report false positives: If an email is incorrectly marked as spam, report it to Telstra Mail's support team. This will help them improve their spam filtering algorithms and reduce the likelihood of similar emails being marked as spam in the future.
If you're still experiencing issues with important emails being marked as spam, you can contact Telstra Mail's support team for further assistance. They may be able to help you adjust your email settings or provide additional guidance on how to avoid spam filters.
Remember, it's always a good idea to be cautious when opening emails from unknown senders, and to verify the authenticity of emails before taking any action.