Bigpond mail wont send from imac
Frustrating! Let's troubleshoot the issue together. Here are some steps to help you resolve the problem:
- Check your internet connection: Ensure your internet connection is stable and working properly. You can try restarting your router or modem to rule out any connectivity issues.
- Verify your email settings: Double-check your email settings on your iMac. Go to Mail > Preferences > Accounts, and ensure that your Bigpond email account is set up correctly. Make sure the "Outgoing Mail Server" is set to "smtp.bigpond.com" and the "Port" is set to 587.
- Check your password: Ensure your Bigpond email password is correct and up-to-date. If you've recently changed your password, try updating it in your Mail app.
- Disable and re-enable your Bigpond account: Go to Mail > Preferences > Accounts, select your Bigpond account, and click the "Disable" button. Wait for a few seconds, then re-enable it.
- Clear Mail cache and data: Sometimes, clearing the Mail cache and data can resolve issues. Go to Mail > Preferences > General, and click "Reset" next to "Default Font" and "Default Email Reader".
- Check for firewall or antivirus software issues: Firewalls or antivirus software might be blocking the outgoing connection. Try temporarily disabling them to see if it resolves the issue.
- Contact Telstra (Bigpond) support: If none of the above steps work, it's possible that there's an issue with your Bigpond account or email settings. Reach out to Telstra's support team for further assistance.
Additional troubleshooting steps:
- Try sending an email using a different email client or app, such as Microsoft Outlook or Mozilla Thunderbird, to see if the issue is specific to the Mail app on your iMac.
- Check your Bigpond account's settings online to ensure there are no issues with your account or email settings.
- If you're using a VPN, try disconnecting from it and see if it resolves the issue.
If none of these steps resolve the issue, please provide more details about your problem, such as any error messages you've encountered, and I'll do my best to help you troubleshoot further.