Bike complaint mail
Here's a sample bike complaint email:
Subject: Complaint about [Bike Model] purchased from [Store Name]
Dear [Store Name] Customer Service,
I am writing to express my disappointment and frustration with my recent purchase of a [Bike Model] from your store located at [Store Address]. Despite being excited to ride my new bike, I have encountered several issues that have left me feeling unhappy and unsatisfied with my purchase.
The problems I have experienced with my bike are as follows:
- [List the specific issues you've experienced, such as faulty brakes, poor shifting, or a broken chain. Be as detailed as possible.]
I have tried to troubleshoot the issues on my own, but unfortunately, they persist. I have also checked the bike's manual and online resources, but I couldn't find any solutions. I believe that these problems are due to a manufacturing defect or a failure to properly assemble the bike.
I would appreciate it if you could look into this matter and take necessary steps to resolve the issues. I would like to request a [repair/ replacement/ refund] for my bike. If a repair is possible, I would like to know the estimated time frame and cost involved.
I have attached a copy of my receipt and a photo of the bike's serial number for your reference. If you need any additional information or would like to schedule a meeting to inspect the bike, please let me know.
I hope that you will take my complaint seriously and take prompt action to resolve the issue. I look forward to hearing from you soon.
Thank you for your time and attention to this matter.
Sincerely,
[Your Name]
Attachments:
- Receipt
- Photo of bike's serial number
Note: Be sure to customize the email to fit your specific situation and include all relevant details. Also, keep a polite and professional tone throughout the email.