Bill payment outstanding mail to client
Here is an example of a bill payment outstanding mail to a client:
Subject: Overdue Bill Payment - [Client Name]
Dear [Client Name],
Re: Outstanding Balance for [Service/Invoice Number]
We are writing to bring to your attention that your bill payment for [Service/Invoice Number] is overdue. As per our records, the outstanding balance is [Amount] as of [Date].
We understand that unforeseen circumstances may have caused the delay, and we are willing to work with you to resolve this matter. However, we kindly request that you settle the outstanding amount as soon as possible to avoid any further action.
The payment details are as follows:
- Invoice Number: [Service/Invoice Number]
- Amount: [Amount]
- Due Date: [Due Date]
- Payment Method: [Payment Method (e.g. bank transfer, cheque, etc.)]
To avoid any additional fees or penalties, please make the payment by [New Due Date]. You can make the payment by:
- Bank Transfer: [Bank Name], [Account Number], [Swift Code]
- Cheque: Payable to [Company Name], [Address]
- Online Payment: [Online Payment Link]
If you have already made the payment, please disregard this notice and accept our apologies for any inconvenience caused. However, if you are experiencing difficulties in making the payment, please contact us at [Contact Email] or [Contact Phone Number] to discuss possible arrangements.
We appreciate your prompt attention to this matter and look forward to resolving this outstanding balance.
Sincerely,
[Your Name] [Company Name] [Contact Information]
CC: [Account Manager/Team Lead]
This is just an example, and you may need to modify it according to your company's specific needs and policies. It's essential to include all the necessary details, such as the invoice number, amount, due date, and payment methods, to ensure that the client is aware of the outstanding balance and can make the necessary payment.