Bitrix24 printed mail

Bitrix24 is a popular CRM (Customer Relationship Management) platform that offers a range of features to help businesses manage their customer interactions and communications. One of the features of Bitrix24 is the ability to send printed mail to customers, which is often referred to as "printed mail" or "direct mail".

Here are some details about Bitrix24's printed mail feature:

What is printed mail in Bitrix24?

Printed mail is a feature in Bitrix24 that allows you to send physical letters or postcards to your customers or leads. This feature is useful for businesses that want to send personalized, physical mail to their customers, such as promotional materials, invoices, or thank-you notes.

How does printed mail work in Bitrix24?

To use the printed mail feature in Bitrix24, you need to have a Bitrix24 account and a printer connected to your computer. Here's a step-by-step guide on how to use the feature:

  1. Log in to your Bitrix24 account and navigate to the "Printed Mail" section.
  2. Select the contacts or leads you want to send printed mail to.
  3. Design your printed mail template using Bitrix24's built-in editor or upload your own template.
  4. Add the necessary information, such as the recipient's name and address, to the template.
  5. Choose the printer you want to use and set the print settings.
  6. Click "Send" to send the printed mail to your printer.

Benefits of using printed mail in Bitrix24

Using printed mail in Bitrix24 can have several benefits for your business, including:

  1. Personalization: You can personalize your printed mail with the recipient's name and address, making it more effective and engaging.
  2. Cost-effective: Printed mail can be a cost-effective way to communicate with your customers, especially for large volumes of mail.
  3. Increased engagement: Physical mail can be more engaging than digital mail, as it provides a tangible experience for the recipient.
  4. Better brand awareness: Printed mail can help increase brand awareness and recognition, especially if you use your company's logo and branding.

Limitations of using printed mail in Bitrix24

While printed mail can be a useful feature in Bitrix24, there are some limitations to consider:

  1. Cost: While printed mail can be cost-effective for large volumes, it can be expensive for small batches or individual mailings.
  2. Time-consuming: Designing and sending printed mail can be time-consuming, especially if you need to create multiple templates or mailings.
  3. Limited customization: While you can customize your printed mail templates, there may be limitations to the level of customization you can achieve.

Overall, the printed mail feature in Bitrix24 can be a useful tool for businesses that want to send physical mail to their customers or leads. However, it's essential to consider the limitations and costs associated with this feature before using it.