Blue mail not notifying new emails

Frustrating! Let's troubleshoot the issue with your Blue Mail app not notifying you about new emails. Here are some steps to help you resolve the problem:

1. Check your notification settings:
   • Open Blue Mail and go to the "Settings" (icon looks like a gear).
   • Scroll down to "Notifications" and ensure that "New Email" notifications are enabled.
   • Make sure the notification sound is not set to "Silent" or "None".
2. Verify your email account settings:
   • Go to the "Accounts" section in Blue Mail settings.
   • Check that your email account is correctly set up and configured.
   • Ensure that the "Notification" option is enabled for your email account.
3. Check for app updates:
   • Open the Google Play Store (if you're using an Android device) or the App Store (if you're using an iOS device).
   • Check if there are any updates available for Blue Mail.
   • Update the app to the latest version.
4. Disable and re-enable notifications:
   • Go to the "Settings" > "Notifications" and toggle off "New Email" notifications.
   • Wait for 10-15 seconds and then toggle them back on.
5. Clear app data and cache:
   • Go to the "Settings" > "Storage" and clear the app's data and cache.
   • This will reset the app's settings and may resolve any issues.
6. Check for conflicts with other apps:
   • If you have other email clients or apps that also receive notifications, try closing them or disabling their notifications temporarily.
   • See if the issue persists.
7. Reset Blue Mail settings:
   • Go to the "Settings" > "Reset" and select "Reset to default settings".
   • This will reset all Blue Mail settings to their default values.
8. Contact Blue Mail support:
   • If none of the above steps resolve the issue, you can contact Blue Mail's support team for further assistance.

By following these steps, you should be able to resolve the issue with your Blue Mail app not notifying you about new emails.