Body of a mail salutation

The body of a mail salutation typically includes the following elements:

1. Introduction: A brief greeting or acknowledgement of the recipient, such as "Dear [Recipient's Name]" or "Hello [Recipient's Name]".
2. Purpose statement: A clear and concise statement of the purpose of the letter, such as "I am writing to request..." or "I would like to inform you that...".
3. Main message: The main point or points you want to convey to the recipient, such as a request, complaint, or update.
4. Supporting details: Any additional information or evidence that supports your main message, such as facts, statistics, or examples.
5. Call to action: A clear statement of what you want the recipient to do next, such as "Please respond by [date]" or "I look forward to hearing from you soon".

Here is an example of a well-structured body of a mail salutation:

Dear [Recipient's Name],

I am writing to request a refund for the defective product I received from your company on [date]. As you can see from the attached receipt, the product was purchased on [date] and has been used only once. Unfortunately, it has stopped working properly and I am unable to use it as intended.

I have tried to contact your customer service department several times, but have not received a response. I would appreciate it if you could look into this matter and provide a refund as soon as possible.

I look forward to hearing from you soon.

Sincerely, [Your Name]

Remember to keep your body concise and focused on the main message you want to convey. Avoid using jargon or overly technical language, and make sure to proofread your letter carefully before sending it.