Brandeis emails not

Brandeis University's email system!

If you're having trouble accessing your Brandeis email account, here are some common issues and potential solutions:

Issue 1: Login issues

• Make sure you're using the correct username and password. If you've forgotten your password, you can reset it through the Brandeis University password reset page.
• Check that your browser is compatible with the Brandeis email system. Some older browsers may not work properly.

Issue 2: Email not syncing

• Try restarting your email client or checking your email account settings to ensure that your account is set up correctly.
• If you're using a third-party email client, try switching to the Brandeis University-provided email client, such as Microsoft Outlook or Mozilla Thunderbird.

Issue 3: Email not receiving

• Check your spam filter settings to ensure that your email account isn't flagging important emails as spam.
• Try checking your email account settings to ensure that your account is set up to receive emails from all senders.

Issue 4: Email not sending

• Check your email account settings to ensure that your account is set up to send emails.
• Try sending a test email to yourself or a friend to see if the issue is specific to a particular recipient or email content.

Additional tips

• Make sure you're using a secure connection (HTTPS) when accessing your email account.
• Avoid using public computers or public networks to access your email account, as they may be vulnerable to hacking.
• Keep your email account settings and passwords up to date to ensure the security of your account.

If you're still experiencing issues with your Brandeis email account, you can contact the Brandeis University IT Help Desk for further assistance.