Broadband disconnection mail

Here is a sample broadband disconnection notice email:

Subject: Notification of Broadband Disconnection

Dear [Customer Name],

Re: [Account Number]

We are writing to inform you that your broadband account with [ISP Name] will be disconnected on [Date of Disconnection] due to non-payment of your outstanding balance.

As per our records, your account is currently in arrears by [Amount] and we have not received payment from you despite our previous reminders. We understand that unforeseen circumstances may have led to this situation, and we are willing to work with you to resolve the issue.

To avoid disconnection, please settle your outstanding balance by [Date of Payment] by making a payment of [Amount] to our bank account [Bank Account Details] or by visiting our website [ISP Website] and making an online payment.

If we do not receive payment by the specified date, we will be forced to disconnect your broadband service. This may also result in additional charges and fees being applied to your account.

Please note that disconnection of your broadband service may also affect your ability to access other services, such as TV and phone.

If you are experiencing financial difficulties and are unable to pay your outstanding balance, please contact our customer service team at [Customer Service Number] to discuss possible payment arrangements.

We appreciate your prompt attention to this matter and look forward to resolving this issue with you.

Sincerely,

[Your Name] [ISP Name] [Contact Information]

Please note that this is just a sample and the actual content and tone may vary depending on the ISP's policies and procedures.