Bsnl complaint by mail
Here's a sample format for writing a complaint to BSNL by mail:
BSNL Complaint by Mail Format
Complaint Form
Customer Information
- Name: _____
- Address: _____
- Phone Number: __
- Email ID: _____
Complaint Details
- Service/Issue: _____ (e.g. Landline, Broadband, Mobile, etc.)
- Problem Description: _____ (briefly describe the issue you're facing)
- Date of Issue: _____
- Time of Issue: _____
Expected Resolution
- Desired Resolution: _____ (what you expect BSNL to do to resolve the issue)
- Timeline for Resolution: _____ (if you have a specific deadline in mind)
Additional Information
- Any additional information that may be helpful in resolving the issue: _____
Signature
- Signature of the Customer: _____
Address
- Send the complaint to: BSNL Customer Care [Your State/Circle] Circle Office [Your City/District] [Pincode]
Example
Here's an example of a complaint letter:
[Your Name] [Your Address] [Your Phone Number] [Your Email ID]
[Date]
BSNL Customer Care, Andhra Pradesh Circle Office, Hyderabad, 500001.
Subject: Complaint regarding Landline Service
Dear Sir/Madam,
I am writing to complain about the poor quality of my landline service. My landline number is [Your Landline Number]. The issue started on [Date of Issue] and I have been experiencing frequent disconnections and poor call quality since then.
I have tried to troubleshoot the issue by restarting my phone and checking the wiring, but the problem persists. I expect BSNL to send a technician to my location to resolve the issue as soon as possible.
I would appreciate it if you could resolve this issue within the next 3 days. If not, I will be forced to switch to another service provider.
Please let me know the status of my complaint and the expected resolution timeline.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
Remember to keep a copy of your complaint letter for your records.