Bsnl complaint mail

Here is a sample email that you can use as a template to lodge a complaint with BSNL:

Subject: Complaint regarding [issue with service]

Dear Customer Care Team,

I am writing to bring to your attention a complaint regarding my BSNL [service/issue] that I have been experiencing [briefly describe the issue]. The issue started on [date] and has been ongoing [number] days/weeks.

My account details are as follows:

• Account number: [insert account number]
• Name: [insert your name]
• Address: [insert your address]

The issue I am experiencing is [provide a detailed description of the issue, including any error messages or symptoms you have observed]. I have tried [list any troubleshooting steps you have taken] to resolve the issue, but unfortunately, it persists.

I would appreciate it if you could look into this matter urgently and take necessary steps to resolve the issue. I would also like to request a [specific resolution or action you are seeking, e.g. "refund for the period of downtime" or "replacement of faulty equipment"].

If you require any additional information or clarification, please do not hesitate to contact me. I can be reached at [insert your contact information, including phone number and email address].

Thank you for your prompt attention to this matter. I look forward to hearing from you soon.

Sincerely,

[Your Name]

You can also use the following format to lodge a complaint:

To: [BSNL Customer Care Email ID]

Subject: Complaint regarding [issue with service]

Dear Sir/Madam,

I am writing to bring to your attention a complaint regarding my BSNL [service/issue] that I have been experiencing [briefly describe the issue]. The issue started on [date] and has been ongoing [number] days/weeks.

My account details are as follows:

• Account number: [insert account number]
• Name: [insert your name]
• Address: [insert your address]

I would appreciate it if you could look into this matter urgently and take necessary steps to resolve the issue. I would also like to request a [specific resolution or action you are seeking].

Thank you for your prompt attention to this matter. I look forward to hearing from you soon.

Sincerely,

[Your Name]

Please note that you should include all relevant details, including your account number, name, and address, as well as a clear description of the issue you are experiencing. You can also attach any relevant documents or screenshots to support your complaint.