Bsnl escalation mail
Here is a sample email that you can use as a template to escalate your issue to a higher authority at BSNL:
Subject: Escalation of [Issue Description] - Request for Urgent Resolution
Dear [Escalation Officer's Name],
I hope this email finds you well. I am writing to escalate my issue with BSNL, which has been ongoing for [Number of Days] days. Despite multiple attempts to resolve the issue through the usual channels, I have not received a satisfactory response or resolution.
My issue is as follows: [Briefly describe the issue, including any relevant details such as dates, times, and steps taken so far].
I have tried to resolve this issue through the following channels:
- [List the channels you have tried, such as calling the customer care number, visiting the nearest BSNL office, etc.]
- [Mention any specific conversations or interactions you have had with BSNL representatives, including dates and times]
Despite my efforts, I have not received a resolution to my issue. I am extremely dissatisfied with the service and the lack of response from BSNL. I request that you take immediate action to resolve this issue and provide me with a satisfactory solution.
I would appreciate it if you could look into this matter urgently and provide me with a timeline for resolution. If there is any additional information required from me, please let me know.
My contact details are as follows:
- Name: [Your Name]
- Email: [Your Email]
- Phone: [Your Phone Number]
I look forward to hearing from you soon and resolving this issue.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
You can modify this template to fit your specific situation and needs. Remember to keep the email concise, clear, and professional.