Bt mail keep my email

I understand your concern!

BT Mail is a free email service provided by BT (British Telecom), a UK-based telecommunications company. If you're having trouble accessing your BT Mail account or want to keep your email address, here are some steps you can take:

  1. Check your account settings: Ensure that your account settings are correct, including your username, password, and security questions. You can do this by logging in to your BT Mail account and checking your account settings.
  2. Verify your account: Make sure your account is active and not suspended or closed. You can check your account status by logging in to your BT Mail account or contacting BT's customer support.
  3. Check for account lockout: If you've entered your password incorrectly multiple times, your account might be locked out. Try resetting your password or contacting BT's customer support to unlock your account.
  4. Contact BT's customer support: Reach out to BT's customer support team via phone, email, or live chat. They can help you resolve any issues with your account and provide guidance on how to keep your email address.
  5. Consider transferring your email: If you're no longer using your BT Mail account, you can transfer your email address to another provider. You can do this by setting up a new email account with another provider and forwarding your BT Mail emails to your new account.

To keep your email address, you can also consider the following options:

  1. Port your email: If you're switching to a new email provider, you can port your BT Mail email address to your new provider. This will allow you to keep your existing email address and contacts.
  2. Forward your emails: You can set up email forwarding to forward your BT Mail emails to your new email address. This way, you can keep your existing email address and still receive emails at your new address.

Remember to always keep your account information and passwords secure to prevent unauthorized access to your email account.