Bt mail wont let me download m4a file
Frustrating!
BT Mail, like many other email providers, has security measures in place to prevent malicious files from being sent or downloaded. M4A files are a type of audio file, and while they're generally harmless, some email providers may block them due to their association with malware or viruses.
Here are a few possible reasons why BT Mail might not let you download an M4A file:
- File type blocking: BT Mail might have a default setting to block files with certain extensions, including M4A. You can try contacting BT Mail support to see if they can whitelist the file type for you.
- Virus scanning: BT Mail's virus scanning software might flag the M4A file as suspicious or potentially malicious, preventing it from being downloaded. You can try contacting the sender to ask them to re-send the file or to provide a different format.
- File size limitations: BT Mail might have file size limitations in place, which could prevent you from downloading large files like M4A. You can try contacting BT Mail support to see if they can increase the file size limit for you.
To resolve the issue, you can try the following:
- Contact the sender: Reach out to the person who sent you the M4A file and ask them to re-send it in a different format, such as MP3 or WAV.
- Check your email settings: Ensure that your email settings are configured to allow downloads of files with the M4A extension. You can do this by checking your email client's settings or contacting BT Mail support for assistance.
- Use a third-party file converter: If you're unable to download the M4A file, you can try using a third-party file converter to convert the file to a different format, such as MP3 or WAV. This might allow you to download the file and play it on your device.
I hope these suggestions help you resolve the issue!