Btinternet cannot get mail

Sorry to hear that you're having trouble accessing your BT Internet email account!

Here are some troubleshooting steps to help you resolve the issue:

  1. Check your email settings: Ensure that your email settings are correct. You can do this by following these steps:
    • Log in to your BT Internet account.
    • Click on the "Settings" or "Options" icon (usually represented by a gear or cog).
    • Look for the "Email" or "Mail" settings section.
    • Check that your email address, password, and server settings are correct.
  2. Check your internet connection: Make sure your internet connection is stable and working properly. You can try restarting your router or modem to see if that resolves the issue.
  3. Check for outages: Visit the BT Internet status page to see if there are any reported outages or maintenance issues affecting your area.
  4. Clear browser cache and cookies: Sometimes, clearing your browser's cache and cookies can resolve issues with email access. Try clearing your browser's cache and cookies and then try accessing your email account again.
  5. Try a different browser or device: If you're using a specific browser or device, try switching to a different one to see if the issue persists.
  6. Contact BT Internet support: If none of the above steps resolve the issue, you can contact BT Internet support for further assistance. They may be able to help you troubleshoot the problem or provide additional guidance.

Remember to provide as much detail as possible when contacting BT Internet support, including any error messages you've received and the steps you've taken to troubleshoot the issue.

I hope these steps help you resolve the issue and get back to accessing your BT Internet email account!