Btinternet.com email

BTinternet.com email!

BTinternet.com was a popular email service provided by British Telecom (BT) in the UK. However, in 2016, BT announced that it would be closing down the BTinternet.com email service and migrating its customers to its new email service, BT Mail.

If you're still using a BTinternet.com email address, here's what you need to know:

What's happening to my email address?

As of 2016, BTinternet.com email addresses were no longer available for new sign-ups, and existing customers were migrated to BT Mail. This means that if you're still using a BTinternet.com email address, you'll need to switch to BT Mail to continue using your email account.

How do I switch to BT Mail?

To switch to BT Mail, follow these steps:

  1. Go to the BT Mail website (www.bt.com/email) and sign in with your BTinternet.com email address and password.
  2. Follow the prompts to set up your new BT Mail account.
  3. You'll need to create a new password and set up two-factor authentication (2FA) for added security.
  4. Once you've set up your new BT Mail account, you can access your emails, contacts, and calendar using the BT Mail website or mobile app.

What about my email address?

Don't worry, your email address won't change! You'll still be able to use your existing BTinternet.com email address, but it will now be managed through the BT Mail service.

What about my email settings?

If you've set up custom email settings, such as forwarding or auto-responders, you'll need to reconfigure them using your new BT Mail account.

What if I have issues or questions?

If you encounter any issues or have questions about switching to BT Mail, you can contact BT's customer support team for assistance.

Remember to update your email address book and any relevant settings to reflect the change to BT Mail.