Can't add exchange account to mac mail catalina

Frustrating! I'm here to help you troubleshoot the issue. Here are some steps to help you add an Exchange account to Mac Mail on Catalina:

Step 1: Check your account settings

1. Go to System Preferences > Internet Accounts.
2. Click on the "+" button to add a new account.
3. Select "Exchange" as the account type.
4. Enter your email address, username, and password.
5. Make sure the "Use SSL" checkbox is selected.

Step 2: Check your Exchange server settings

1. Go to System Preferences > Internet Accounts.
2. Select the Exchange account you're trying to add.
3. Click on the "Account" tab.
4. Check the "Server" field. It should be in the format exchange.yourcompany.com or mail.yourcompany.com.
5. If you're using a third-party Exchange service, check their documentation for the correct server settings.

Step 3: Check your authentication settings

1. Go to System Preferences > Internet Accounts.
2. Select the Exchange account you're trying to add.
3. Click on the "Account" tab.
4. Check the "Authentication" dropdown menu. It should be set to "Microsoft Exchange".
5. If you're using a third-party Exchange service, check their documentation for the correct authentication settings.

Step 4: Check for any firewall or antivirus software issues

1. Make sure your firewall and antivirus software are not blocking the connection to the Exchange server.
2. Try temporarily disabling your firewall and antivirus software to see if it resolves the issue.

Step 5: Reset the Mail app

1. Go to System Preferences > Mail, Contacts, Calendars.
2. Click on the "Reset" button.
3. Select "Reset" to confirm.

Step 6: Try adding the account again

1. Go to System Preferences > Internet Accounts.
2. Click on the "+" button to add a new account.
3. Select "Exchange" as the account type.
4. Enter your email address, username, and password.
5. Make sure the "Use SSL" checkbox is selected.

If none of these steps resolve the issue, you can try:

• Restarting your Mac
• Checking the Exchange server's status
• Contacting your Exchange administrator or IT department for assistance
• Searching online for specific solutions related to your Exchange service provider

I hope one of these steps helps you add your Exchange account to Mac Mail on Catalina!