Can't add office 365 account to windows 10 mail

Frustrating! Let's troubleshoot the issue together. Here are some steps to help you add your Office 365 account to Windows 10 Mail:

  1. Check your account settings: Ensure that your Office 365 account is set up correctly. You can do this by going to the Office 365 login page and verifying your credentials.
  2. Make sure you're using the correct email address and password: Double-check that you're using the correct email address and password for your Office 365 account.
  3. Check your account type: Ensure that your Office 365 account is a business or personal account, not a Microsoft account. If you're using a Microsoft account, you won't be able to add it to Windows 10 Mail.
  4. Enable less secure apps: If you're using a personal Office 365 account, you might need to enable less secure apps to allow Windows 10 Mail to access your account. To do this:
    • Go to the Office 365 login page and sign in.
    • Click on your profile picture or initials in the top right corner, then select "View account" from the dropdown menu.
    • Click on "Security" from the menu on the left.
    • Scroll down to the "App passwords" section and toggle the switch to "On".
    • Click "Save" to save the changes.
  5. Try adding the account again: After enabling less secure apps, try adding your Office 365 account to Windows 10 Mail again.
  6. Check for any firewall or antivirus software issues: Sometimes, firewall or antivirus software can block the connection between Windows 10 Mail and Office 365. Try temporarily disabling these programs to see if it resolves the issue.
  7. Reset Windows 10 Mail: If none of the above steps work, try resetting Windows 10 Mail:
    • Go to Settings > Accounts > Mail & Calendar.
    • Click on the "Manage" button next to your Office 365 account.
    • Click on "Reset" to reset the account settings.
  8. Check for any updates: Ensure that your Windows 10 operating system and Office 365 apps are up to date.
  9. Contact Microsoft Support: If none of the above steps resolve the issue, you can contact Microsoft Support for further assistance.

If you're still having trouble, please provide more details about the error message you're seeing, and I'll do my best to help you troubleshoot the issue.