Can't connect to rogers email server with windows live mail

Frustrating!

Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you connect to Rogers email server with Windows Live Mail:

Step 1: Check your email settings

  1. Open Windows Live Mail and go to Tools > Accounts.
  2. Select your Rogers email account and click Properties.
  3. Check the Server settings:
    • Incoming mail server (POP3): pop.ntlworld.com (or pop.rogers.com if you're using Rogers' new email system)
    • Outgoing mail server (SMTP): smtp.ntlworld.com (or smtp.rogers.com if you're using Rogers' new email system)
    • Username: Your full Rogers email address (e.g., [email protected])
    • Password: Your Rogers email password
  4. Make sure the Use same settings as my incoming mail server checkbox is selected.

Step 2: Check your account settings

  1. Go to Tools > Accounts and select your Rogers email account.
  2. Click Edit next to Account name and ensure it matches your Rogers email address.
  3. Click Edit next to Account type and select POP3.

Step 3: Check for firewall or antivirus software issues

  1. Ensure that your firewall (e.g., Windows Defender Firewall) is not blocking the connection.
  2. Temporarily disable any antivirus software or firewall software that might be interfering with the connection.

Step 4: Try restarting Windows Live Mail

  1. Close Windows Live Mail and restart it.
  2. Try sending and receiving emails again.

Step 5: Check for Rogers email server issues

  1. Visit the Rogers website and check their email server status page to see if there are any known issues.
  2. If you're still having trouble, contact Rogers' technical support for assistance.

If none of these steps resolve the issue, you may want to try resetting your Windows Live Mail settings or seeking further assistance from Microsoft Support or Rogers' technical support.

I hope this helps you connect to your Rogers email server with Windows Live Mail!