Can't download attachments from shaw mail

Frustrating!

There could be several reasons why you're unable to download attachments from Shaw Mail. Let's troubleshoot together:

  1. Check your internet connection: Ensure your internet connection is stable and working properly. Try restarting your router or modem if you're experiencing any issues.
  2. Shaw Mail settings: Make sure your Shaw Mail settings are correct. Check your account settings, especially the "Attachments" or "Download" settings. Ensure that attachments are allowed and that the file size limit is set correctly.
  3. Browser issues: Try using a different web browser to access Shaw Mail. Sometimes, browser-specific issues can prevent attachments from downloading. You can try using Google Chrome, Mozilla Firefox, or Microsoft Edge.
  4. Antivirus software: Antivirus software can sometimes block attachments from downloading. Try temporarily disabling your antivirus software or adding an exception for Shaw Mail.
  5. Firewall settings: Firewalls can also block attachments from downloading. Check your firewall settings and ensure that Shaw Mail is allowed to access the internet.
  6. Email client settings: If you're using an email client like Microsoft Outlook or Mozilla Thunderbird, check your settings to ensure that attachments are allowed and that the file size limit is set correctly.
  7. Shaw Mail server issues: Shaw Mail servers might be experiencing issues, which can prevent attachments from downloading. Try contacting Shaw's customer support to see if there are any known issues or outages.
  8. File size limitations: Shaw Mail may have file size limitations for attachments. If the attachment is too large, it may not be able to be downloaded. Try splitting the attachment into smaller files or contacting the sender to request a smaller file.
  9. Browser extensions: Browser extensions can sometimes interfere with attachment downloads. Try disabling any extensions you're using and see if the issue persists.
  10. Contact Shaw support: If none of the above steps resolve the issue, contact Shaw's customer support for further assistance. They may be able to help you troubleshoot the issue or provide additional guidance.

I hope these steps help you resolve the issue and download your attachments from Shaw Mail!