Can't get a reset password mail from wordpress

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some common reasons why you might not be receiving the reset password email from WordPress:

  1. Check your spam folder: Sometimes, the email might be marked as spam by your email provider. Check your spam folder to see if the email has been sent there.
  2. Verify your email address: Make sure you're using the correct email address associated with your WordPress account. You can check this by going to your WordPress dashboard, clicking on "Users" > "Your Profile", and verifying the email address listed.
  3. Check your email settings: Ensure that your email settings are correct in your WordPress configuration. Go to "Settings" > "General" and check that your email address and email notification settings are correct.
  4. Check your mail server settings: If you're using a custom mail server or a third-party email service, ensure that your mail server settings are correct. You can check this by going to "Settings" > "General" and looking for the "Mail Server Settings" section.
  5. Check for plugin conflicts: Sometimes, a plugin might be interfering with the password reset process. Try deactivating all plugins and then try resetting your password again. If it works, then reactivate the plugins one by one to identify the problematic plugin.
  6. Check your WordPress version: Ensure that you're running the latest version of WordPress. You can check for updates by going to "Dashboard" > "Updates".
  7. Check your theme: Some themes might have custom code that interferes with the password reset process. Try switching to a default theme (e.g., Twenty Nineteen) to see if the issue persists.
  8. Check your server logs: If none of the above steps work, you can try checking your server logs to see if there are any errors related to the password reset process.
  9. Try resetting your password manually: If all else fails, you can try resetting your password manually by editing your WordPress database. This is a more advanced solution and requires some technical expertise.

To reset your password manually, you'll need to:

  1. Connect to your WordPress database using a tool like phpMyAdmin.
  2. Find the wp_users table and locate your user ID (you can find this in the user_login column).
  3. Update the user_pass column with a new password using the following format: md5(your_new_password).
  4. Save the changes and try logging in with your new password.

If none of these steps work, you may want to consider seeking help from a WordPress developer or your hosting provider's support team.