Can't get mail windows 10

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the "Can't get mail" error on Windows 10:

Step 1: Check your internet connection

  1. Ensure your internet connection is stable and working properly.
  2. Restart your router and modem to rule out any connectivity issues.

Step 2: Check your email account settings

  1. Go to Settings > Accounts > Mail & Calendar.
  2. Select the email account that's not working.
  3. Click on "Manage" and then "View details" to check the account settings.
  4. Verify that the account settings are correct, including the email address, password, and server settings.

Step 3: Check for email server issues

  1. Try sending an email to yourself or a friend to see if the issue is specific to receiving emails or if it's a general email server issue.
  2. Check the email server status on websites like Down For Everyone Or Just Me or Is It Down Right Now to see if there are any known issues.

Step 4: Check for Windows 10 updates

  1. Go to Settings > Update & Security > Windows Update.
  2. Check for any available updates and install them if necessary.

Step 5: Reset the Mail app

  1. Go to Settings > Apps > Mail.
  2. Click on "Advanced options" and then "Reset" to reset the Mail app to its default settings.

Step 6: Check for conflicts with other apps

  1. Close any other apps that may be interfering with the Mail app.
  2. Try restarting the Mail app or restarting your computer.

Step 7: Check for corrupted email files

  1. Go to the following folder: %localappdata%\Microsoft\Windows\Email
  2. Look for any corrupted email files (e.g., .eml files) and delete them.
  3. Restart the Mail app to see if the issue is resolved.

Step 8: Reinstall the Mail app

  1. Go to Settings > Apps > Mail.
  2. Click on "Uninstall" and then "Yes" to confirm.
  3. Restart your computer and reinstall the Mail app from the Microsoft Store.

If none of these steps resolve the issue, you may want to try resetting your Windows 10 installation or seeking further assistance from Microsoft Support or a Windows 10 expert.