Can't open attachments in windows live mail

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you open attachments in Windows Live Mail:

Step 1: Check the attachment type

• Make sure the attachment is a file type that Windows Live Mail can open. Common file types include.docx,.xlsx,.pdf,.jpg, etc.
• If the attachment is a zip file, you may need to extract it before opening the contents.

Step 2: Check the attachment size

• Large attachments may not open due to file size limitations. Check the attachment size and try to reduce it if possible.

Step 3: Check the email account settings

• Ensure that your email account settings are correct and up-to-date. Go to Windows Live Mail > Tools > Accounts > [Your Email Account] > Properties > Advanced.
• Check the "Attachments" section and ensure that the "Maximum attachment size" is set to a reasonable value (e.g., 10 MB).

Step 4: Disable any add-ins

• Sometimes, add-ins can interfere with attachment opening. Try disabling any add-ins you have installed:
  • Go to Windows Live Mail > Tools > Trust Center > Add-ins.
  • Disable any add-ins that you don't need or that are causing issues.

Step 5: Update Windows Live Mail

• Ensure that you're running the latest version of Windows Live Mail. You can check for updates by going to Windows Live Mail > Help > Check for updates.

Step 6: Try opening the attachment in a different program

• If you're still having trouble opening the attachment, try opening it in a different program. For example, if you're trying to open a.docx file, try opening it in Microsoft Word instead of Windows Live Mail.

Step 7: Reset Windows Live Mail

• As a last resort, you can try resetting Windows Live Mail to its default settings:
  • Go to Windows Live Mail > Tools > Options > Advanced > Reset.
  • Follow the prompts to reset Windows Live Mail.

If none of these steps resolve the issue, you may want to try reinstalling Windows Live Mail or seeking further assistance from Microsoft Support.