Can't open pdf in aol mail on iphone

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you open PDFs in AOL Mail on your iPhone:

  1. Check your AOL Mail settings:
    • Go to your AOL Mail account settings (tap the gear icon or three horizontal lines on the top right corner of the screen).
    • Scroll down to "Account" or "Settings" and tap on it.
    • Look for "PDF viewer" or "Document viewer" and make sure it's set to a compatible viewer, such as Apple Books or Adobe Acrobat Reader.
  2. Update your AOL Mail app:
    • Make sure you're running the latest version of the AOL Mail app.
    • Go to the App Store, search for AOL Mail, and update the app if an update is available.
  3. Clear cache and data:
    • Go to your iPhone's Settings app.
    • Scroll down and tap on "Safari" (or the default browser you use).
    • Tap on "Clear History and Website Data" and then "Clear Cookies and Storage".
    • Restart the AOL Mail app.
  4. Try a different PDF viewer:
    • If the default PDF viewer is not working, try using a different PDF viewer app, such as Adobe Acrobat Reader or GoodReader.
    • Download and install the app, then try opening the PDF again.
  5. Check for compatibility issues:
    • Some PDFs might not be compatible with the AOL Mail app or your iPhone's PDF viewer.
    • Try downloading the PDF to your iPhone and opening it using a different app, such as Adobe Acrobat Reader.
  6. Contact AOL Support:
    • If none of the above steps work, you can contact AOL Support for further assistance.
    • They may be able to help you troubleshoot the issue or provide additional guidance.

I hope these steps help you resolve the issue and open your PDFs in AOL Mail on your iPhone!