Can't permanently delete emails from live mail
Frustrating! Don't worry, I'm here to help you troubleshoot the issue.
When you try to permanently delete emails from Live Mail, you might encounter issues due to various reasons. Here are some possible solutions to help you delete emails permanently:
- Check the "Empty Deleted Items folder" option: Go to "File" > "Options" > "Other" and make sure the "Empty Deleted Items folder" option is enabled. This will ensure that deleted emails are permanently removed from your account.
- Use the "Shift + Delete" keys: When you select an email and press "Shift + Delete" keys, it will permanently delete the email without moving it to the "Deleted Items" folder.
- Right-click and select "Delete": Right-click on the email and select "Delete" from the context menu. This will permanently delete the email.
- Check for any add-ins or plugins: Sometimes, add-ins or plugins can interfere with the deletion process. Try disabling any add-ins or plugins you have installed and see if it resolves the issue.
- Try deleting emails in batches: If you're trying to delete a large number of emails, try deleting them in batches of 10-20 emails at a time. This might help prevent any issues.
- Check your account settings: Ensure that your account settings are correct and that you're not using a third-party email client that might be interfering with the deletion process.
- Try restarting Live Mail: Sometimes, simply restarting Live Mail can resolve the issue.
- Check for any corrupted files: If you're still experiencing issues, try checking for any corrupted files in your email account. You can do this by going to "File" > "Options" > "Data Files" and checking for any corrupted files.
- Contact Microsoft Support: If none of the above solutions work, you can contact Microsoft Support for further assistance. They might be able to help you resolve the issue or provide additional troubleshooting steps.
I hope one of these solutions helps you permanently delete your emails from Live Mail!