Can't receive mail at info domain.com

A common issue!

If you're unable to receive mail at [email protected], there could be several reasons for this. Here are some potential causes and solutions:

  1. DNS configuration: Make sure that your DNS (Domain Name System) settings are correct and that the MX (Mail Exchanger) records are pointing to the correct mail server. You can check your DNS settings using online tools like WhatsMyDNS.net or DNSChecker.org.
  2. Mail server configuration: Ensure that your mail server is properly configured to receive mail for the [email protected] address. Check your mail server's settings, such as the postfix or sendmail configuration files, to ensure that the [email protected] address is properly configured.
  3. SPF (Sender Policy Framework) records: If you have SPF records set up for your domain, ensure that they allow mail to be sent from the IP addresses of your mail server. You can check your SPF records using online tools like SPFChecker.org.
  4. DKIM (DomainKeys Identified Mail) records: If you have DKIM records set up for your domain, ensure that they are properly configured and signed by your mail server. You can check your DKIM records using online tools like DKIMChecker.org.
  5. Mail server blacklisting: Check if your mail server has been blacklisted by any reputable blacklists, such as Spamhaus or SORBS. If it has, you'll need to take steps to resolve the issue and get your mail server delisted.
  6. Email client configuration: If you're using an email client like Outlook or Thunderbird, ensure that the [email protected] address is properly configured in your email client.
  7. Mail server logs: Check your mail server logs to see if there are any errors or issues related to receiving mail for the [email protected] address.
  8. Domain registration: Ensure that your domain is properly registered and that the [email protected] address is not blocked or suspended by your registrar or domain provider.

If none of these solutions work, you may want to consider reaching out to your mail server administrator or a professional IT support service for further assistance.