Can't see junk mail

I'm here to help!

It sounds like you're having trouble seeing junk mail, which can be frustrating. Here are a few potential reasons why you might not be able to see junk mail:

  1. Spam filters: Your email provider or phone service might be filtering out junk mail to protect you from unwanted messages. Check your settings to see if you can adjust the level of spam filtering.
  2. Email client settings: Your email client (e.g., Gmail, Outlook) might be set to automatically delete or move junk mail to a separate folder. Check your email client settings to see if you can adjust this behavior.
  3. Junk mail filters: Some email providers or phone services offer junk mail filters that can help block unwanted messages. Check your account settings to see if you can enable or adjust these filters.
  4. Email address: If you're using a disposable email address or a temporary email address, you might not be receiving junk mail. Try using a more permanent email address to see if that resolves the issue.
  5. Phone settings: If you're not receiving junk mail on your phone, check your phone settings to see if you can adjust the settings for junk mail or spam messages.

If none of these solutions work, you might want to try the following:

  1. Check your email client's junk mail folder: If you're using an email client, check the junk mail folder to see if any messages are being filtered there.
  2. Contact your email provider or phone service: Reach out to your email provider or phone service to see if they can help you troubleshoot the issue or adjust your settings.
  3. Try a different email address: If you're still having trouble, try using a different email address to see if you receive junk mail there.