Can't see my junck mail in outlook

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you recover your junk mail in Outlook:

  1. Check your Junk Email folder: Make sure you're not missing your junk mail by checking the Junk Email folder. You can do this by clicking on the "Junk Email" folder in the left-hand navigation pane.
  2. Search for junk mail: Try searching for specific keywords or phrases in your junk mail using the search function in Outlook. This might help you find the email you're looking for.
  3. Check your Spam folder: If you have a separate Spam folder, check it as well. Some emails might be marked as spam instead of junk.
  4. Check your email filters: Outlook has a built-in filter that can move emails to the Junk Email folder. Check your email filters to see if any filters are set up to move emails to the Junk Email folder.
  5. Check your Junk Email settings: Go to Outlook's settings (File > Options > Mail > Junk Email) and check the settings. Make sure the "Junk Email" folder is enabled and that the settings are not set to move emails to the "Deleted Items" folder.
  6. Check for any add-ins or plugins: Some add-ins or plugins might be interfering with your junk mail. Try disabling any recently installed add-ins or plugins to see if it resolves the issue.
  7. Check your email account settings: If you're using an email account other than Outlook.com, check your account settings to see if there are any specific settings that might be affecting your junk mail.
  8. Try moving an email to the Junk Email folder manually: Try moving an email to the Junk Email folder manually to see if it gets moved correctly. If it doesn't, it might indicate a problem with your junk mail settings.
  9. Reset your junk mail settings: If none of the above steps work, you can try resetting your junk mail settings to their default values. To do this, go to Outlook's settings (File > Options > Mail > Junk Email) and click on the "Reset Junk Email" button.
  10. Contact your email provider: If none of the above steps work, you can contact your email provider's support team for further assistance. They might be able to help you resolve the issue or provide additional troubleshooting steps.

I hope these steps help you recover your junk mail in Outlook!