Can't send e mail watchguard snmp printer xerox

A specific issue!

It sounds like you're experiencing trouble sending an email notification from a WatchGuard firewall to a printer (specifically a Xerox printer) using SNMP. Here are some potential causes and troubleshooting steps:

  1. SNMP settings: Ensure that the Xerox printer is configured to receive SNMP traps. Check the printer's settings to ensure that SNMP is enabled and the community string is set correctly.
  2. WatchGuard firewall settings: Verify that the WatchGuard firewall is configured to send SNMP traps to the Xerox printer. Check the firewall's settings to ensure that the SNMP trap receiver is set correctly and the community string matches the one set on the printer.
  3. Email settings: Double-check the email settings on the WatchGuard firewall to ensure that the email server is configured correctly and the email account has sufficient storage space.
  4. SMTP authentication: If the email server requires authentication, ensure that the WatchGuard firewall is configured to use the correct username and password.
  5. Firewall rules: Verify that there are no firewall rules blocking the email traffic between the WatchGuard firewall and the email server.
  6. SNMP community string: Ensure that the SNMP community string used on the WatchGuard firewall matches the one set on the Xerox printer.
  7. Printer IP address: Verify that the IP address of the Xerox printer is correct and reachable from the WatchGuard firewall.
  8. SNMP version: Check if the WatchGuard firewall and the Xerox printer are using the same SNMP version (e.g., SNMPv1, SNMPv2c, or SNMPv3).

To troubleshoot the issue, you can try the following:

  1. Enable SNMP debugging on the WatchGuard firewall to capture more detailed logs.
  2. Use a network sniffer (e.g., Wireshark) to capture the SNMP traffic between the WatchGuard firewall and the Xerox printer.
  3. Check the Xerox printer's event logs to see if there are any errors related to SNMP traps.
  4. Try sending a test SNMP trap from the WatchGuard firewall to the Xerox printer using a tool like snmptrap or snmpwalk.

If none of these troubleshooting steps resolve the issue, you may want to consider reaching out to the WatchGuard support team or the Xerox printer manufacturer's support team for further assistance.