Can't send email from windows live mail

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the problem:

Check the basics

  1. Internet connection: Ensure you have a stable internet connection. Try opening a web browser to check if you can access the internet.
  2. Email account settings: Double-check your email account settings in Windows Live Mail. Go to Tools > Accounts > View or change account settings. Verify that your email address, password, and server settings are correct.
  3. Outlook.com account: If you're using an Outlook.com account, ensure you're using the correct login credentials and that your account is not locked or suspended.

Common issues and solutions

  1. SMTP server issues: If you're using a custom SMTP server, try using the default SMTP server settings for your email provider (e.g., outlook.com, gmail.com).
  2. Port issues: Check if the SMTP port is set correctly. For Outlook.com, the default SMTP port is 587. For Gmail, it's 587 or 465.
  3. Authentication issues: Ensure that your email account is set to use Authentication (e.g., POP3, IMAP, or SMTP) and that your password is correct.
  4. Firewall or antivirus software: Temporarily disable your firewall or antivirus software to see if it's blocking the email sending process.
  5. Windows Live Mail updates: Ensure you're running the latest version of Windows Live Mail. You can check for updates by going to Help > Check for updates.
  6. Corrupted email account settings: Try resetting your email account settings by going to Tools > Accounts > Delete account and then re-adding the account.

Advanced troubleshooting

  1. Check the Windows Event Viewer: Open the Event Viewer (Windows key + R, type eventvwr, and press Enter). Look for any errors related to Windows Live Mail or email sending.
  2. Check the Windows Live Mail logs: Go to Tools > Options > Advanced > Logging and enable logging. Then, try sending an email and check the logs for any errors.
  3. Reinstall Windows Live Mail: If none of the above steps work, you can try reinstalling Windows Live Mail.

If none of these steps resolve the issue, please provide more details about your email account, Windows Live Mail version, and the error message you're receiving. I'll do my best to help you troubleshoot the problem.