Can't send emails on windows live mail

Frustrating! Don't worry, I'm here to help you troubleshoot the issue. Here are some steps to help you resolve the problem:

Check the basics

  1. Internet connection: Ensure your internet connection is stable and working properly.
  2. Email account settings: Double-check your email account settings in Windows Live Mail. Go to Tools > Accounts > View or change account settings. Verify that your email address, password, and server settings are correct.
  3. Outlook.com account: If you're using a Microsoft account (e.g., @outlook.com, @hotmail.com, @live.com), ensure you're using the correct login credentials.

Common issues and solutions

  1. Server connection issues: Try restarting your email client or checking the server status on Microsoft's website.
  2. Authentication issues: Ensure your email account password is correct and try resetting it if necessary.
  3. Port issues: Check if the default ports (SMTP: 587, IMAP: 993, POP3: 995) are blocked by your firewall or antivirus software. You can try changing the ports in your email client settings.
  4. Spam filters: Check your email client's spam filters and ensure they're not blocking your outgoing emails.
  5. Outdated software: Ensure your Windows Live Mail software is up-to-date. You can check for updates in the Help menu.

Advanced troubleshooting

  1. Check the Windows Event Viewer: Open the Event Viewer (Windows key + R, type eventvwr), navigate to Windows Logs > Application, and look for any error messages related to Windows Live Mail.
  2. Disable antivirus software: Temporarily disable your antivirus software to see if it's interfering with your email client.
  3. Reset Windows Live Mail: Try resetting Windows Live Mail to its default settings. Go to Tools > Options > Advanced > Reset.

Additional resources

If none of these steps resolve the issue, please provide more details about your problem, such as error messages or specific symptoms, and I'll do my best to help you troubleshoot further.