Can't send tpg mail on telstra isp

Frustrating!

It's possible that there's an issue with your Telstra Internet Service Provider (ISP) or the way you're trying to send TPG mail. Here are some troubleshooting steps to help you resolve the issue:

  1. Check your email settings: Ensure that your email client (e.g., Outlook, Gmail, etc.) is configured correctly. Double-check your email address, password, and server settings.
  2. Verify your Telstra account: Make sure you're using the correct Telstra account and that your email address is active. You can check your account status by logging into your Telstra account online or contacting their customer support.
  3. Check your TPG mail settings: If you're using TPG mail, ensure that your email client is configured to use the correct TPG mail server settings. You can find these settings on the TPG website or in your email client's settings.
  4. Check for firewall or antivirus software issues: Firewalls or antivirus software might be blocking your email client from sending emails. Try temporarily disabling these programs to see if it resolves the issue.
  5. Check your Telstra DNS settings: Telstra's DNS settings might be blocking your email client from sending emails. You can try changing your DNS settings to use a different provider, such as Google Public DNS or Cloudflare DNS.
  6. Contact Telstra support: Reach out to Telstra's customer support and explain the issue. They might be able to help you resolve the issue or provide additional troubleshooting steps.
  7. Contact TPG support: If you're using TPG mail, you can also contact TPG's customer support for assistance.

Some common issues that might cause problems sending TPG mail on Telstra ISP include:

By following these troubleshooting steps, you should be able to identify and resolve the issue preventing you from sending TPG mail on your Telstra ISP.