Can avast cause live mail error code 0x800ccc0f
A pesky error code!
Yes, Avast antivirus software can potentially cause Live Mail error code 0x800ccc0f. Here's why:
- Conflicting settings: Avast's email scanner may interfere with Live Mail's settings, causing errors like 0x800ccc0f. This is because Avast's scanner may be configured to scan emails in a way that conflicts with Live Mail's settings.
- Firewall issues: Avast's firewall may block Live Mail's outgoing connections, causing the error. This is especially true if Avast's firewall is set to block outgoing connections on specific ports or protocols.
- Antivirus software conflicts: Avast may be conflicting with other antivirus software installed on your system, which can cause issues with Live Mail.
To troubleshoot the issue, try the following:
- Disable Avast's email scanner: Go to Avast's settings, navigate to the "Email" section, and toggle off the "Scan emails" option. This will disable Avast's email scanner, and you can try sending emails again.
- Configure Avast's firewall: Go to Avast's settings, navigate to the "Firewall" section, and ensure that Live Mail's outgoing connections are allowed. You can do this by adding an exception for Live Mail in Avast's firewall settings.
- Update Avast and Live Mail: Ensure that both Avast and Live Mail are updated to the latest versions. Sometimes, updates can resolve compatibility issues.
- Uninstall and reinstall Avast: If the above steps don't work, you can try uninstalling and reinstalling Avast. This will reset Avast's settings and may resolve any conflicts with Live Mail.
- Disable other antivirus software: If you have other antivirus software installed on your system, try disabling it temporarily to see if it resolves the issue.
If none of these steps resolve the issue, you may want to consider seeking further assistance from Avast's support team or Microsoft's support team for Live Mail.