Can i call royal mail about a parcel

Yes, you can contact Royal Mail about a parcel. Here are a few ways to do so:

1. Phone: You can call Royal Mail's customer service team on 03457 740 740 (Monday to Friday, 8am to 6pm). Make sure to have your parcel reference number handy.
2. Online Contact Form: You can fill out Royal Mail's online contact form on their website. This will allow you to provide more detailed information about your parcel and the issue you're experiencing.
3. Email: You can email Royal Mail's customer service team at [email protected]. Again, make sure to include your parcel reference number.
4. Social Media: Royal Mail is active on social media platforms like Twitter and Facebook. You can send them a direct message or tweet them about your issue.
5. Visit a Post Office: If you prefer to speak to someone in person, you can visit your local Post Office and ask to speak to a Royal Mail representative.

Before contacting Royal Mail, make sure you have the following information ready:

• Your parcel reference number (if you have it)
• The tracking number (if you have it)
• A detailed description of the issue you're experiencing with your parcel
• Your contact information (in case they need to get back to you)

Remember to stay calm and patient when contacting Royal Mail, as they may need to investigate your issue further.