Can i e mail a complaint to virgin media
Yes, you can email a complaint to Virgin Media. Here's how:
- Go to the Virgin Media website: www.virginmedia.com
- Click on the "Help" tab at the top of the page.
- Select "Contact us" from the drop-down menu.
- Choose the type of issue you're experiencing (e.g. TV, broadband, phone, etc.).
- Fill out the online form with your details and a description of the issue.
- Click "Send" to submit your complaint.
Alternatively, you can also email Virgin Media directly at:
Please note that it's always a good idea to include the following information in your email:
- Your name and contact details
- Your Virgin Media account number (if you have one)
- A clear description of the issue you're experiencing
- Any relevant dates and times
- Any reference numbers or order numbers (if applicable)
Virgin Media aims to respond to all complaints within 24 hours, and they'll do their best to resolve the issue as quickly as possible.