Can i file a complaint against my mail carrier

Yes, you can file a complaint against your mail carrier if you have a concern or issue with their service. Here are the steps you can follow:

  1. Contact the United States Postal Service (USPS) Customer Service:
    • You can call the USPS Customer Service at 1-800-275-8777 (1-800-ASK-USPS) and speak with a representative.
    • You can also visit the USPS website at usps.com and click on "Contact Us" to submit a complaint online.
  2. Provide detailed information:
    • When filing a complaint, provide as much detail as possible about the issue you're experiencing, including:
      • The date and time of the incident
      • The location where the incident occurred
      • A description of what happened
      • Any relevant documentation, such as a photo or a copy of a damaged package
  3. File a complaint with the USPS Office of Inspector General (OIG):
    • The USPS OIG is responsible for investigating complaints about USPS employees and operations.
    • You can file a complaint with the OIG online or by mail:
      • Online: Visit the USPS OIG website at oig.usps.gov and click on "File a Complaint" to submit a complaint online.
      • Mail: Send a written complaint to the USPS OIG at:
        • United States Postal Service Office of Inspector General
        • 1735 North Lynn Street, Suite 501
        • Arlington, VA 22209-6614
  4. File a complaint with your local USPS District Office:
    • Your local USPS District Office may also be able to assist with resolving your complaint.
    • You can find the contact information for your local USPS District Office by visiting the USPS website at usps.com and clicking on "Contact Us" and then "Find a Post Office" to locate your local post office.

Some examples of complaints you might file against a mail carrier include:

Remember to keep a record of your complaint, including any correspondence or documentation related to the issue.