Can i return a sears store purchase thru the mail
Sears does offer a return policy for online purchases, but it's not always possible to return a store purchase through the mail. Here's what you need to know:
Online Purchases:
- You can return online purchases by mail within 30 days of delivery.
- To initiate a return, go to Sears' website, sign in to your account, and click on "Order History" to find the order you want to return.
- Follow the instructions to print a return shipping label and include it with your return package.
- You'll need to pay for return shipping, unless the item is defective or was sent in error.
In-Store Purchases:
- For in-store purchases, you'll need to return the item to the same Sears store where you made the purchase.
- You can return items within 30 days of purchase, with a receipt and the original packaging.
- Some items, like special orders or custom-made items, may not be returnable.
Exceptions:
- Some items, like gift cards, may have a different return policy or may not be returnable at all.
- Items that are damaged or used may not be eligible for return or may have a restocking fee.
Tips:
- Before returning an item, make sure you have the original receipt and packaging.
- Check the item's condition and ensure it's in its original packaging to avoid any issues with the return.
- If you're returning an item that's no longer available, Sears may offer a store credit or exchange it for a similar item.
If you're unsure about the return policy for a specific item or have questions about the process, you can contact Sears' customer service at 1-800-549-4505 or visit their website for more information.