Can i return mail orders to macys
Yes, you can return mail orders to Macy's. Here are the steps to follow:
- Check the return policy: Before initiating a return, review Macy's return policy to ensure you understand the process and any potential fees or restrictions.
- Gather the necessary information: You'll need the following:
- Order number (found on the packing slip or order confirmation email)
- Reason for return (optional, but helpful for Macy's to improve their products and services)
- Initiate the return process:
- Go to Macy's website (www.macys.com) and sign in to your account.
- Click on "My Account" and then "Order History" to find your order.
- Select the order containing the item(s) you want to return and click "Return Item(s)".
- Follow the prompts to print a return shipping label or have one emailed to you.
- Pack the item(s) securely: Place the item(s) in their original packaging, if possible, and include all original tags, accessories, and documentation.
- Ship the item(s) back: Use the return shipping label provided by Macy's or print one from their website. Attach the label to the outside of the package and ship it back to Macy's.
- Wait for your refund: Once Macy's receives and processes your return, they'll issue a refund to your original payment method. Refunds typically take 5-7 business days to process.
Important notes:
- Returns are accepted within 180 days of the original purchase date.
- Items must be in their original condition, with all tags and accessories included.
- Some items, like fragrances, cosmetics, and personalized items, may have a restocking fee or be non-returnable.
- If you're returning a gift, you'll need to provide the gift receipt and a note with your return reason.
If you have any issues or questions during the return process, you can contact Macy's customer service at 1-800-MACYS-4U (1-800-622-9748) or [email protected].